Frequent Asked Questions
Answers about orders, payments, shipping, and selling on Prinvent.
Shipping Information
Delivery time depends on the seller and product. Most orders are processed within 1–3 working days, with delivery typically taking 2–5 working days within Latvia.
Each seller manages their own shipping and fulfillment. All shipping details, costs, and delivery times are clearly shown before checkout.
At the moment, most sellers focus on Latvia and the Baltics. Some may offer international shipping — this will be shown on the product page.
Yes. Once your order is shipped, tracking information will be provided if available.
Payment
Payments are securely processed through the platform. Available methods may include bank cards, online payments, and other local options, depending on your region.
Your payment is processed when you complete your order at checkout.
Yes. We use secure payment systems and only allow verified sellers to list products on the platform.
Orders & Returns
Simply choose a product, add it to your cart, and complete checkout. You will receive confirmation once your order is placed.
Return policies are set by each seller. You can find return details on the product page or contact the seller directly.
If your order has not been shipped yet, you may be able to modify or cancel it by contacting the seller directly.
If something goes wrong, contact the seller first. If the issue is not resolved, you can reach out to Prinvent support.
For Sellers
Create a seller account, set up your store, and add your products. Once approved, your products become visible to customers.
No. Listing products is completely free.
Payments are processed after the order is completed. Full payout details are available in your seller dashboard.
You can sell 3D printed products, custom parts, prototypes, tools, decor, and other related items that fit the marketplace categories.
Prinvent takes an 8% commission on completed sales. There are no hidden fees.
Yes. To sell on Prinvent, you need to operate as a registered business or self-employed person, in line with local laws and tax requirements.
